Help Tickets
From Invasion3042 Wiki
Help Tickets are the designated for players to communicate to administrators about bugs and issues associated with the game. The login for the ticketing system is located on the Invasion 3042 website (Ticket System) and requires a different login from the wiki, forums, and the game.
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[edit] Writing Tickets
It is important to remember when using the help ticket system to include a wide variety of information as it can greatly aid in the administrators resolving the ticket. The steps that lead up to any bug or issue are typically also very important and should also be included.
[edit] Items to Include in Tickets
The following is a short list of items that should be included if possible in any help ticket.
- Empire ID
- Zone ID (If applicable)
- Sector ID (If applicable)
- Battle ID (If applicable)
- Unit ID (If applicable)
- Time of Incident
[edit] Suggestions
Suggestions, upgrades, and other ideas are not to be placed in help tickets, but rather should be placed in the appropriate sections associated with the Forums.
[edit] Common Reasons for Tickets
- Spelling Errors in the Game
- Error Messages Being Displayed
- Cheating
- Other Bugs
